In just 12 weeks, you’ll discover how to become an inspirational leader that helps your team perform at peak levels – improving your business’ customer retention, profitability and efficiency as a whole. By looking at the 15 vital areas of staffing and management you must master to have your entire team operating as a well-oiled machine. We will identify the simple changes you can make to your HR processes and procedures to help you create a team of champions.

1. Management
2. Management focus
3. Employee motivation
4. General employment
5. Your frustrations
6. Initial employment
7. Performance measures
8. Attendance and leave

9. Equal employment
10. Training and review
11. Salaries and wages
12. Review and termination
13. Confidentiality
14. Safety
15. Health